Just a short note to let you know I have told many people about your website and how easy it is to order. I know a couple have taken it up, but will encourage more to do so as it is such a good idea. I am about to start ordering my fruit and veg as well from the suggested website. It is so important to support local business, I feel very strongly about it - haven't stepped inside of a Coles/Woolies shop for over a year. I get all my things either from you or the local corner shop - I don't even mind paying that little bit extra if you know the money is staying here - but you have become extremely competitive - a further selling point.
Keep up the good work.
I just have to share with you my compost bin story. Each box I receive from you has the packing material carefully deposited into my tumble-turn compost bin - that's after I drag my dogs' noses out of it, that is - they'd eat the lot if they could! Actually, they did once, but I've wised up to them now and keep it out of reach and it's no use just throwing it out onto the garden!
Anyhow, my compost had matured nicely and I was throwing it out onto my garden beds and congratulating myself on how environmentally 'aware' and clever I was until out popped a rather disgusting-looking single-serve sample of tomato sauce and a definitely sad packet of Caredent Dental Floss!
I am now checking through my wheaty bits more carefully - and checking off my order!
Thanks for this great service - I am thrilled to be able to support Australian manufacturers without trolling up and down aisles trying to read labels to find Aussie owned stuff. May you only get bigger and better.
Cheers
Customer Comments About Delivery:
We just received our first shipment from you - very prompt AND ACCURATE - not one mistake! I'm impressed. I've been using Woollies Homeshop for years, and almost no order comes without at least one error or omission.
Thank you everyone - my order has just arrived - I am delighted at the speed.
I placed and received my first order yesterday, and was amazed ! Everything I ordered was there, it arrived the same day, it was perfectly packed, the delivery driver left it at the front door as requested, what a pleasant surprise ! I deal with deliveries every day, both sending and receiving them, and from my experiences, what you achieved really is amazing. Thank you, service like this will make your business grow rapidly. And it feels good too to be doing the 'right thing' for Australian made growers & producers.
Thanks again, I'll be ordering regularly.
Hello there. I have just received my first order from you and I just want you to know how pleased I am with the goods and how well packed it was. The delivery was prompt and friendly. I will certainly be reordering in the future. Thank you.
Been shopping happily with you for a while now and I would like to Thank you.
It is a great way to shop and the kids love it when parcel opening time begins, I alway wait till they are home from school they would like to see what treats are there, not to mention the race to outdo each other in chores to win the coveted 'weekly freebie" I love the convenience of not needing to go to the supermarket barely at all now and so close to the end of my pregnancy it is MUCH more comfortable to shop from my chair!
Everything is packed so well and we love the fact not only are we supporting our Country but it is so educational for the kids to discuss ethical and patriotic shopping.
Recent China made product scares have highlighted this..the children- this next generation need to learn that cheap products not only are poor lasting but need to explore the conditions these low quality products are manufactured under.(we avoid those cheap places like the plague now)
Nothing gets wasted and we have a few ways of re using the packing wheat.
We fill the pet rat cage with it and she loves to burrow and chew it and alleviates boredom for a while.
Re use it for sending my own parcels on ebay or my soap making sales.
Never underestimate the play value of a box of non toxic filler!
We will continue supporting you guys, spreading the word and hope business is always booming~!
Dear Only Oz,
I have worked for many different companies in this country and I say without any doubt the concept of your grocery delivery service is the best I have ever seen. On top of that the service you provide is outstanding as are the goods you supply. I thank you for the alternative to the big two supermarkets and the doorway you have provided for people to help this country to prosper the way it should. And shopping has never been more enjoyable.
A totally satisfied customer,
PS I have placed at least 15 orders to date and will continue to do so...
WOW ! Can I say thank you for such fast and efficient service, I have just received my order and all was packed beautifully. It will make my life much easier, keep up the good work. Thanks again.
I just wanted to send a big thank-you for your kindness and patience. Your service is outstanding and the products are always excellent.
Thanks again and keep up the wonderful work that you do – I wish there were more businesses that were as efficient and caring as Only Australian.This is just a quick email to thank you for your fantastic customer service. I work in sales/service myself and always enjoy getting positive feedback so thought it was about time I sent some myself. Monday night I put in an order for groceries and as promised they were at the door when I got home on Tuesday night. You can’t get better than that! I saw the story about Australian groceries on A Current Affair or Today Tonight (they’re both the same to me!) and was really pleased to see you featured. I hope your business continues to grow and more Australian companies are prepared to assist the “smaller” outlets. Thanks again and keep up the great work.Hi there! I'm very impressed with the concept of your loose packing material - not only does it do the job but it smelled so good I wanted to pour milk on it and eat it for breakfast.
Dear Only Australian Groceries, Thank you from a very satisfied customer from the state of Virginia in the United States of America. My wonderful Australian boyfriend is coming to spend Easter with me and my family. I want to surprise him by having Easter Bilbies in all our baskets. Thanks to your EXCELLENT packaging, they arrived in perfect condition in plenty of time for the holiday. Thank you for such great customer service.
My husband and I have done a few orders now and we are very pleased with your very prompt and helpful service. The first order we received with the onlyoz sticker was stuck to our car straight away and we hope you get some business from our area.
I'd just like to let you know that personally, my biggest concern in using your online shopping was that it would cost too much. So I did my own research. I picked about 15 items that I would usually buy, and put them through the cart on Only Oz. Then I put the same products (or close enough) through the cart at Coles Online. I tried Safeway but they didn't even have half of those items!
So I thought I'd share my findings with you, as I'm sure you'll be pleased. In the end, it would have cost me more to buy the products through Coles, and they didn't stock as many Outback Spirit products as Only Oz. The main difference after this was postage cost. Coles online charge about $5 and I believe my order with Only Oz came to about $8. Even so, the total was cheaper with your store and so as far as online shopping goes, I'm happily converted.
I think it's important that you share this kind of information (however you choose to word it) with your potential customers. Knowing that I'm not spending a fortune extra on Aussie products, I have no hesitation in shopping with you. I'm sure others would feel the same way.
Thank you everyone - my order has just arrived - I am delighted at the speed and finally being able to eat my Lite-Bix again!
We just received our first shipment from you - very prompt AND ACCURATE - not one mistake! I'm impressed. I've been using Woollies Homeshop for years, and almost no order comes without at least one error or omission.
